We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Very good quality goods. The bag is roomy and comfortable.
Good good good
The bag is even better than described) My husband is absolutely happy
The bag is excellent, the zippers are closed from the water. The material of the bag is also water-resistant, inside a lot of pockets for small things.
v quality product.. 100% satisfied .. fast shipping .
item received, as described, Thanks
The bag is suitable for my work at the construction site. Even if I can't see it in the dust. Recommend
Delivery two months to Belarus, but the bag was worth it, quite roomy, just for the gym, I recommend to buy
The bag is excellent, the quality is at the level. Recommend
The bag is good, very nice quality and waterproof as well All qualities of a good gym bag. I highly recommend
A great sized bag - the zips seem fairly good. I've only just received the bag, but very happy so far.
Beautiful bag, quality is good, dad is happy Large, roomy, in general, all as it should! Came in two weeks.
The bag is not bad, it is sewn quality and there are a lot of offices, but it is too glued and stinks like a steam engine... kriazotom.. Washing with a liter of perfume with a smell did not cope♂& Middot;
muy buena cumple con lo que dice la imagen... soy de México pedí la gris y me gustó aún no la uso pero la saqué del empaque y tal cual tiene todos los bolsillos se ve espaciosa y el color y la tela son buenos
A good bag, for a sport even a little bit more showed up
Quality is super, took for the gym, you can and on business trip use, carabiners partially metal, many departments, I recommend
Less than I expected, but the quality is excellent
Delivery 2 weeks to Omsk. The bag is excellent, the locks are rubberized, the seams. Threads do not stick out anywhere.